Uni-Bio Science Group Limited and its affiliates (collectively, "Uni-Bio Group", "we", "us", and "our") respect your privacy. Please read the following to learn more about our Privacy Policy ("this Policy"). This Policy applies to Uni-Bio Group websites, products, and services that display or provide links to this Policy.
This Policy describes how Uni-Bio Group processes your personal data, but it may not address all possible data processing scenarios. Uni-Bio Group may inform you of product- or service-specific data collection through supplementary policies or notices provided before collection.
This Policy describes:
1.How We Collect & Use Your Personal Data
2.Cookies & Similar Technologies
3.How We Disclose Personal Data
4.How to Access & Control Your Personal Data
5.How We Protect Your Personal Data
6.How We Process Children's Personal Data
7.Third-Party Providers and Their Services
8.International Transfers of Your Personal Data
9.Updates to This Policy
10.How to Contact Us
1. How We Collect & Use Your Personal Data
Personal data means any data that, either on its own or jointly with other data, can be used to identify a natural person. You directly provide us with such data when you use our websites, products, or services, or interact with us by, for example, creating a Uni-Bio Group account or contacting us for support. We may also obtain data by recording how you interact with our websites, products, or services. For example, we may use technologies like cookies or receive use data from software running on your device. As permitted by law, we may also obtain data from public and commercial third-party sources, for example, purchasing statistics from other companies to support our services.
The personal data we collect includes name, gender, enterprise name, job position, postal and email addresses, phone number, login information (account and password), photos, and certificate information, depending on how you interact with Uni-Bio Group. We also collect the information you provide to us and the content of messages you send us, such as query information or questions provided for customer service support.
Before using Uni-Bio Group's products or services, you may need to provide personal data. In some cases, you may be able to opt not to disclose your personal data to Uni-Bio Group. However, not providing certain data may mean that we cannot provide you with certain products or services or respond to an issue you have raised.
We may use your personal data for the following purposes:
Creating an account
Fulfilling your transaction or service requests, including fulfilling orders; delivering, activating, or verifying products or services; providing training and certification; managing and processing training and certification exams; participating in onsite or virtual activities; fulfilling your requests for changes or providing you with requested information; and providing technical support
Contacting you with your consent; sending you information about products and services that may interest you; inviting you to participate in Uni-Bio Group activities (including promotional activities), market surveys, or satisfaction surveys; or sending you marketing information
Sending you important notices, such as installation of and updates to operating system or application
Providing you with customized user experience and content
Qualifying and managing suppliers and business partners, and communicating or working with suppliers and business partners
Improving our products and services through internal audits, data analysis, and research
Analyzing the efficiency of our business operations and evaluating market share
Troubleshooting when you send us error reports
Synchronizing, sharing, and storing the data you upload or download and the data needed for the uploading and downloading
Ensuring the security of our products, services and customers or users, executing and improving our loss prevention and anti-fraud programs
Complying with and enforcing applicable legal requirements, industry standards and our policies
Uni-Bio Group may also collect and use non-personally identifiable information (Non-PII). Non-PII is information that cannot be used to identify a particular individual. For example, Uni-Bio Group will collect statistical data, such as the numbers of visits to its website. We collect this data to understand how users use our websites, products, and services so that we can improve our services and better satisfy your needs.
We will endeavour to isolate your personal data from non-PII and ensure that the two types of data are used separately. If personal data is combined with non-PII, it will still be treated as personal data during processing.
Uni-Bio Group will process your personal data following the requirements of applicable laws on an appropriate legal basis, including:
Processing your personal data to fulfill the contract when responding to a transaction or service request
Processing your personal data with your consent
Processing based on the legitimate interests of Uni-Bio Group or a third party when we use your personal data to contact you, conduct marketing or market surveys, improve our products and services, execute and improve our loss prevention and anti-fraud programs, and other purposes described in this policy
Processing your personal data as necessary to comply with and fulfill legal obligations
2. Cookies & Similar Technologies
2.1 Cookies
To ensure our website works correctly, we may at times place a small piece of data known as a cookie on your computer or mobile device. A cookie is a text file stored by a web server on a computer or mobile device. The content of a cookie can be retrieved or read only by the server that creates the cookie.
Like many other websites or Internet service providers, Uni-Bio Group uses cookies to improve user experience. Cookies allow websites to remember your settings such as language, font size on your computer or mobile device, or other browser preferences.
Uni-Bio Group will not use cookies for any purposes not stated in this policy. You can manage or delete cookies based on your own preferences through your browser settings.
2.2 Web Beacons and Pixel Tags
In addition to cookies, we may also use other similar technologies on our websites such as web beacons and pixel tags. For example, when you receive an email from Uni-Bio Group, it may contain a click-through URL that links to a Uni-Bio Group web page. If you click the link, Uni-Bio Group will track your visit to help us learn about your preferences for products and services and improve our customer service.
By using our website, you consent to the use of cookies, web beacons and pixel tags as described above.
3. How We Disclose Personal Data
Uni-Bio Group shares your personal data with other partners, as described in this Policy, when services are provided by partners authorized by Uni-Bio Group. For example, when you make an online purchase from Uni-Bio Group, we must share your personal data with the logistics provider to arrange shipment or a partner to provide services. In addition, as a global company, we may share personal data with Uni-Bio Group affiliates and subsidiaries.
To comply with applicable laws or respond to valid legal procedures, Uni-Bio Group may also disclose your personal data to law enforcement or other government agencies. If Uni-Bio Group is involved in a restructuring, merger & acquisition, or a bankruptcy or liquidation lawsuit in a given jurisdiction, your personal data may be disclosed in connection with the transaction.
4. How to Access & Control Your Personal Data
It is your responsibility to ensure that all personal data submitted to Uni-Bio Group is correct. Uni-Bio Group is dedicated to maintaining the accuracy and completeness of personal data and keeping the data up-to-date.
To the extent required by applicable law, you may (i) have the right to access certain personal data we maintain about you, (ii) request that we update or correct inaccuracies in that data, (iii) object or restrict to our use of your personal data, and (iv) ask us to delete your personal data from our database.
To the extent permitted by applicable laws, you have the right to withdraw your consent at any time when Uni-Bio Group processes your personal data based on your consent. However, withdrawal does not affect the legitimacy and effectiveness of how we process your personal data based on your consent before the withdrawal is made.
5. How We Protect and Retain Your Personal Data
We use appropriate physical, management, and technical measures to protect your personal data from unauthorized access, disclosure, use, modification, damage, or loss. For example, we use cryptographic technologies for data confidentiality, protection mechanisms to prevent attacks, and access control mechanisms to permit only authorized access to your personal data.
We will retain your personal data for no longer than is necessary for the purposes stated in this Policy, unless otherwise extending the retention period is required or permitted by law. The data storage period may vary with scenario, product, and service.
6. How We Process Children's Personal Data
Our websites, products and services are primarily intended for adults. A child must not create a Uni-Bio Group account without the consent of a parent or guardian. If we accidentally collect a child's personal data without verified prior consent from the child's parents, we will attempt to delete the data as soon as possible.
7. Third-Party Providers and Their Services
To ensure a positive user experience, you may receive content or web links from third parties other than Uni-Bio Group and its partners. Uni-Bio Group does not have the right to control such third parties, but you can choose whether to use the links, view the content and/or access the products or services provided by third parties.
Uni-Bio Group cannot control the privacy practices and data protection policies of third parties that are not subject to this Policy. When you submit personal information to such a third party, please read and refer to the privacy protection policy of the third party.
8. International Transfers of Your Personal Data
As a global company, your personal data collected by Uni-Bio Group may be processed or accessed in the country/region where you use our products and services or in other countries/regions where Uni-Bio Group or its affiliates, subsidiaries, service providers or business partners have a presence. These jurisdictions may have different data protection laws. In such circumstances, Uni-Bio Group will take measures to ensure that data is processed as required by this Policy and applicable laws.
9. Updates to This Policy
Uni-Bio Group reserves the right to update or change this Policy at any time. We will release the latest Privacy Policy on this page for any changes. If major changes are made to the Privacy Policy, we may notify you through different channels, for example, posting a notice on our website or sending you direct notification.
10. How to Contact Us
If you have any privacy complaints or issues, and want to contact Uni-Bio Group Data Protection Officer (DPO), please use our designated contact channels.
Last updated: November 2025
